Head – MSME Credit Quality, Collections and Recoveries

• Job Ad expires on May 15th, 2025

Are you highly organized, keen to detail and can multitask to deliver excellent results? Are you passionate about debt management? Do you seek to do things differently and go an extra mile to make sure you excel in results delivery? If yes, then you are what we need! Join our Special Assets team and make your mark.

Reporting to the Head – Business Banking Department the role holder will be responsible for the reduction and upgrading of NPL book of the MSME Banking Segment through the execution and scaling up of the team strategy whilst maintaining high level of customer satisfaction.

Business Systems Support Manager

• Job Ad expires on May 14th, 2025

Are you a proactive, tech-savvy professional with a passion for optimizing business systems and ensuring seamless IT operations? If so, we have the perfect opportunity for you. We are seeking a dedicated Business Systems Support Manager to join our team.
Reporting to the Head of Business Applications Support, the successful candidate will be responsible for the effective implementation, support, and maintenance of business applications at our Head Office and branches. This role involves overseeing system-related problem resolutions, handling user queries, coordinating system failure resolutions, performing daily system checks, liaising with software vendors, maintaining system issue logs, and assisting in fraud investigations. Additionally, the manager will lead implementation and upgrade projects, manage system maintenance, and ensure business continuity.