Client Experience Manager
Job Summary
The Client Experience Manager ensures exceptional service delivery and a seamless client journey within the banking hall. This role oversees front-line staff, optimizes operational efficiency, and fosters a client-centric culture to enhance satisfaction and loyalty. Key responsibilities include managing client interactions, resolving escalations, and driving service quality initiatives aligned with the bank’s strategic goals.
I&M BANK FOUNDATION MANAGER
Job Summary:
Manage the Foundation, develop and execute the Foundation’s strategy, direct the Foundation’s programs and operations, oversee resource mobilization, and build relationships with various strategic partners and stakeholders to deliver positive impact to society.