Job Description

To provide support to the Banker, Relationship, Enterprise Direct by servicing customers, attending to customer queries, providing credit administration support and identifying customer needs. 

Monitor daily excesses and arrears to ensure that client facilities are managed within the parameters set by Credit and make recommendations to Credit for temporary facilities, where necessary.

Ensure timeous disbursement of all new credit facilities for secured lending and review approvals received from credit, captures and release limits.

Ensure fulfillment of all Credit sanctions and approvals.

Qualifications

Qualification: First Degree

Experience

2-5 Years

• Experience in customer service, Business and Financial acumen. Knowledge of credit principles, branch banking processes.
• Experience in customer service, Business and Financial acumen. Knowledge of credit principles, branch banking processes.

Additional Information

Behavioural Competency

• Articulating Information
• Interacting with People
• Managing Tasks
• Producing Output
• Checking Things

Technical Competences

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Financial Analysis
• Risk Identification