Administrative Assistant at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

Payables and Reconciliations

Carry out bank reconciliations;
Investigating and clearing unallocated receipts and all other reconciling items;
Obtaining sign off cheques and prompting dispatch to relevant recipients;
Petty cash management which involves disbursing approved expenses or advances and replenishment.
Coordinate agent commission processing and premium refunds processingTop of FormBottom of Form

Receipting

Receipting and allocation of all inflows including premiums,
Printing and dispatching receipts;
Bank agent duties which involves delivering of instructions to the bank and following up for banking of cash and cheques etc and safe custody of cheques

Branch Administration & Customer Service

Precise recording of incoming & outgoing mails on mail register
Maintenance of Complaint management register and follow up on complaints to ensure prompt closures
Regular monitoring of bills and following up on payment- Rent, power, water, claim invoices
Receive, review and forward branch claims documentation to claims department and follow up on processing and settlements.
Maintenance of branch Claims register
Branch Stationery management – Regular checks on stationery and timely requisitions
Maintain Agency Register & IRA Licenses
Risk identification, mitigation and ensuring implementation and closure of OSHA recommendations

ACADEMIC QUALIFICATIONS

JOB SKILLS AND REQUIREMENTS

PROFESSIONAL QUALIFICATIONS

EXPERIENCE

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