Technical Support Operator (Nairobi, Coast, Western & nyanza)
MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.
Product Analyst- ERP
Role Overview:
We’re looking for a detail-oriented and process-driven Junior Product Owner & Ticket Prioritization Analyst to support our product and IT teams. This role is ideal for someone early in their product or business analysis career who is passionate about improving systems, coordinating ticket workflows, and ensuring smooth delivery of IT features and fixes.
You’ll test newly released features, support local teams by turning smaller requests into actionable tickets, and help organize priorities in our Jira system.
Sales Officer Intern (Maseno and Awach)
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles and threewheelers for potential customers
- Execution of loan issuance process to potential customers
- Facilitation of proper documentation per sale.
Payment Specialist
What you will do:
- Disbursing Petty Cash payments in timely manner and ensuring payment accuracy
- Disbursing payments to clients and suppliers in timely manner and ensuring payment accuracy
- Assisting with implementing and maintaining internal financial controls and procedures.
- Assisting in collecting balances for accounts where company store balances and upload them accordingly
Logbook Collection Intern
What you will do:
- Collection of all logbooks for all loans issued from Dealers and distributors.
- Updating transfer status of all collected logbooks/ data sent from the dealers and distributors.
- Assisting in the collection and followup of the most urgent logbooks.
- Accepting/rejecting ownership of all transfers on Tims, handling complications associated with the process.
Field Collection Supervisor – (Boda Offline)
What you will do:
- Ensuring that team leaders meet there target that is performance wise.
- Ensuring that there is equity when sharing case by team leaders .
- Ensuring that country wide offline process flow of cases/ work is maintained
- Making various approvals .
- Monitoring portfolio performance
- Coming up with strategies on how to improve performance