Job Description

The role holder is responsible for reconciliation of bank and customer accounts. He/she will be expected to co-ordinate with various stakeholders to ensure adherence to processes and prepare reconciliation status reports. He/she also interacts with internal and external stakeholders and understand user department requirements in addition to ensuring that they appreciate the importance of the reconciliation process as a control measure aimed at safeguarding bank assets from potential losses.

KEY TASKS AND RESPONSIBILITIES

KEY MEASURABLE GOALS

• Cost – Reduction of cost and promoting efficiency. 
• Quality – Accuracy in processing and embedding continuous improvement. 
• Delivery Speed – Enhanced TAT in processing and minimizing delays. 
• Delivery Flexibility – Parameterization of solutions and better innovations. 
• Controls – reduction and minimizing risk in operations. 
• Team Performance & Engagement 

KEY RESPONSIBILITIES

• Collate data from bank accounts, analyse the same for reconciliation, check for variances and ensure to notify the relevant stakeholders for resolution
• Engage managers and other stakeholders within user departments to co-ordinate reconciliation related activities
• Collate, analyze data, identify anomalies and ensure relevant rectifications are made by the user department
• Responsible for timely completion of reconciliation of all assigned accounts as per defined timelines
• Prepare and organize supporting documentation for reconciliations as provided by impacted department on own initiatives
• Ensure processing of rectification entries within thresholds allowed as per policy
• Handle branch queries / guide on recon requirements
• Take initiative on resolution of issues / dependencies with concerned people (Branch Managers / Unit heads) and follow through to logical closure and within acceptable timelines
• Track and monitor reconciliation activities both in Branches and Head office (Finance, Human Resources
• Credit Division, Bancassurance, Treasury Operations, Cash operations)
• Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures and end to end processes
• Prepare status/ summary reports (matrix reports) for internal circulation
• Envision scope for more effective performance of prescribed responsibilities through enhancements, technical or otherwise.
• Resolve concerns raised by team / escalate at appropriate levels

SKILLS, KNOWLEDGE & COMPETENCIES

Knowledge Skills 

• Knowledge of Bank Reconciliation
• Knowledge of general accounting practices and principles
• Knowledge of Bank Reconciliation
• Knowledge of general accounting practices and principles
• Excellent communication skills – both oral and written
• Excellent work ethics and research skills coupled with the ability to handle multiple assignments
• Good people management skills, conflict resolution skills

Competencies

• Excellent communication skills – both oral and written
• Excellent work ethics and research skills coupled with the ability to handle multiple assignments
•  Good people management skills, conflict resolution skills
• Ability to prioritize & multitask successfully to ensure deadlines are met
• Effective team player ensuring the team goals are achieved through collaboration

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business administration, Finance, Accounting or related fields
• Professional Certification in Accounting such as CPA or ACCA

ANTI-MONEY LAUNDERING (AML) EXPECTATION

• The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.

Skills

• Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

• Collaborates
• Communicates Effectively
• Drives Results
• Ensures Accountability
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 – Below school leaving