Position: System Analyst

was established in August 1937 as the first locally incorporated insurance company based in Mombasa. It has grown to become the largest composite insurer in East Africa, offering Life, Pensions, Asset Management, and Medical Insurance services. With over 1.9 million clients, Jubilee operates across Kenya, Uganda, Tanzania, and Burundi. It is the only ISO-certified insurance group listed on the Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange, and Uganda Securities Exchange.

Jubilee Insurance is currently seeking to recruit a System Analyst within Jubilee Life Insurance Limited. The successful candidate will report to the Senior Manager – Long Term Applications and will be based at the Head Office in Nairobi.

Role Purpose

The role holder will be responsible for conducting in-depth system analysis to improve organizational operations, develop efficient workflows, and ensure robust system performance. This includes gathering and analyzing business requirements, designing system workflows, coding small-scale solutions, and supporting system enhancements. The role requires strong technical expertise and the ability to bridge technical teams and business stakeholders.

Key Responsibilities

Strategy

1. Develop and refine system analysis methodologies aligned with organizational goals.
2. Research and recommend emerging technologies and coding practices.
3. Provide insights on system performance and propose efficiency improvements.
4. Identify opportunities for automation and workflow optimization.

Operational

1. Analyze business processes to define system requirements and improvements.
2. Collaborate with IT teams to design, test, and implement solutions.
3. Develop workflow diagrams and system models.
4. Write, test, and deploy code or scripts for enhancements and automation.
5. Monitor system performance and resolve bugs or inefficiencies.
6. Support system integrations using APIs and related tools.
7. Prepare user manuals and technical documentation.
8. Facilitate end-user training on new systems or enhancements.

Corporate Governance

1. Ensure compliance with data protection regulations and policies.
2. Review system policies to meet legal and regulatory requirements.
3. Participate in internal audits and governance processes.
4. Work with compliance and risk teams to mitigate vulnerabilities.

People and Culture

1. Promote collaboration, communication, and knowledge sharing.
2. Advocate organizational values through system solutions.
3. Encourage innovation and continuous learning.
4. Build strong cross-departmental relationships.
5. Support diversity, equity, and inclusion initiatives.

Key Competencies

• Coding Skills
• Analytical Expertise
• Business Acumen
• Project Management
• Continuous Learning

Academic Background & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
• Relevant certifications (e.g., OCP Java, Microsoft Azure, AWS, Agile) are an added advantage.
• Minimum of 2–5 years’ experience in system analysis or a related field.
• Proven experience in coding and scripting for system enhancements and automation.
• Familiarity with system workflows and process optimization.

How to Apply

Qualified candidates should apply via Recruitment@jubileekenya.com, quoting the Job Reference Number JLIL 4022 and position title, by 23rd April 2026.

Only shortlisted candidates will be contacted.