Job Description

The Business Development Officer will be responsible for driving business growth by acquiring new clients, managing key accounts, and achieving sales targets within the insurance brokerage. The role involves developing client relationships, identifying new business opportunities and working with insurers to deliver appropriate insurance solutions overall leadership, regulatory oversight, and strategic direction of the brokerage in line with regulatory requirements, while also driving business growth through effective business development initiatives, partnerships, and client acquisition.

Key Responsibilities

Business Development & Sales

• Develop and implement business development strategies to achieve sales and revenue targets.
• Identify, pursue, and secure new business opportunities across various market segments.
• Generate leads, conduct client meetings, and convert prospects into long-term clients.
• Prepare and deliver compelling proposals, presentations, and client pitches.
• Negotiate terms and close deals in line with company objectives.

Client Relationship Management

• Build and maintain strong relationships with clients, insurers, and key stakeholders.
• Provide advisory services to clients on appropriate insurance solutions.
• Ensure high levels of client satisfaction, retention, and portfolio growth.
• Handle client inquiries and coordinate with internal teams to ensure timely service delivery.

Market Intelligence & Strategy

• Conduct market research to identify emerging trends, risks, and opportunities.
• Monitor competitor activities and provide insights to inform business strategy.
• Contribute to product development and innovation based on client needs and market dynamics.

Reporting & Performance Tracking

• Prepare regular sales reports and pipeline updates for management.
• Track performance against targets and implement corrective actions where necessary.
• Maintain accurate records of client interactions and business development activities.

Requirements

• Bachelor’s degree in Business Administration, Commerce, Finance, Marketing, Insurance, or a related field.
• Professional insurance qualification is an added advantage.
• Minimum of 3 years’ experience in Business Development or Sales within insurance or Brokers firm.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of insurance products and brokerage operations.