LEARNING TRAINING AND DEVELOPMENT OFFICER

MRM is seeking a proactive and detail-oriented Learning and Development Officer to support the delivery of approved learning and talent development programmes. This role will focus on training coordination, facilitation support, learning systems administration, and compliance documentation, contributing to a culture of continuous development. The position reports to Talent and Development Manager.

Description

Learning & Development Delivery

• Support implementation of approved Training Needs Analysis (TNA) through data collection and coordination with line managers.
• Coordinate and support delivery of approved training programmes, workshops, and development initiatives.
• Facilitate selected training sessions (in-person or virtual) using approved materials.
• Support execution of onboarding programmes for new employees.

Training Coordination & Administration

• Coordinate training logistics including scheduling, venues, attendance, materials, and vendor liaison.
• Support delivery and documentation of statutory and compliance training.
• Maintain accurate training attendance records, certifications, and evaluation reports.

Systems, Records & Reporting

• Maintain and update the Learning Management System (LMS) and training databases.
• Compile training feedback and basic effectiveness reports for review by the Manager.
• Support preparation of training documentation for audits and governance reviews.

Talent Development Support

• Support implementation and tracking of Individual Development Plans (IDPs).
• Assist with approved development initiatives such as graduate or early-career programmes.
• Provide coordination support during talent reviews and development forums as required.

Requirements

• Bachelor’s degree in Human Resources, Education, or a related field.
• 3–5 years’ experience in Learning & Development, training coordination, or a similar HR role.
• Certification in Training, Facilitation, or Instructional Design (e.g. CIPD, ATD) is an added advantage.

Key Skills & Competencies

• Strong coordination and organisational skills
• Training facilitation and administrative capability
• Attention to detail and documentation accuracy
• Effective communication and stakeholder engagement
• Customer-focused and solution-oriented
• Proficiency in MS Office and Learning systems