Job Description
Provide ongoing Information, Communication & Technology (ICT) support.
What you will do
- Configure new computers and provide routine maintenance of computers and other equipment for optimal performance.
- Train users on new technologies and orient new staff on how to use the email system, policies, SOPs and IT resources.
- Assist to carry out networking, setup switches and configure routers.
- Ensure staff data are safely backed up on OneDrive and SharePoint.
- Provide specifications for computers, printers, scanners, tablets and internet services as well as required confirmations during the procurement process.
- Daily server room monitoring to ensure all the equipment are running optimally.
- Keep an upto date inventory of IT items.
- Liaise with service providers to ensure achievement of service level agreements.
Qualifications
- Bachelor’s Degree in Computer Science, Information Technology or Business and Information Technology.
- Other professional skills: Microsoft Certified Professional, A+, N+, CCNA or other recognized and current I.T certification.
- Proficient in Windows and Linux Operating Systems.
- Strong work ethics and attention to detail.
Behavioural Competencies
- Excellent communication skills, both written and verbal.
- Good interpersonal and relationship building skills.
- Strong client delivery focus.
- Adaptable, managing change and ambiguity with ease.
- Focus on quality and risk.
- Problem solving ability.
- Good customer service skills.
- Diligent and quick learner.
Closing date: Monday, 22 June 2026