Context Of The Role
We are looking for a results-driven and commercially minded Account Manager who thrives on building strategic relationships and driving revenue. This is not a passive role – you will be expected to own your numbers, develop a deep understanding of your customer’s business, and execute a structured sales plan that converts opportunities into growth. This role requires strong discipline in sales activity planning and reporting, an understanding of the personas we sell to, and the ability to translate activity into results. You will be accountable for expanding existing accounts while managing the full customer lifecycle and delivering an exceptional client experience
What You’ll Do:
- Own a structured sales plan including account segmentation, persona mapping, outreach cadence, and conversion goals
- Engage key customer personas with tailored value propositions to drive usage, upsell, and renewal opportunities
- Report weekly on sales activities and pipeline health (e.g., meetings booked, calls made, proposals sent, pipeline value)
- Identify and qualify revenue opportunities by deeply understanding customer needs, their industries, and how our solutions solve real problems
- Serve as the customer’s advocate within DT One, ensuring product, delivery, and support teams are aligned with client goals
- Collaborate cross-functionally to improve the customer journey and bring new propositions to market
Key Requirements:
- 5+ years of experience in B2B Sales or Account Management, ideally in fintech, telecom, or digital platforms
- Bachelor’s degree in Business, Marketing, Economics, or a related field
- Track record of hitting sales targets and expanding revenue within key accounts
- Proven ability to manage a structured sales process with weekly activity tracking and forecasting
- Experience selling to mid-market or enterprise customers, with clarity on different buyer personas (e.g. product, finance, operations, commercial leads)
- Strategic thinker with strong execution skills, able to prioritize time and effort based on commercial impact
- A self-starter with high energy, ownership, and discipline – not just a relationship manager, but a growth drive