Administrator – HR & Operations

The Administrator will play a central role in overseeing HR processes, coordinating office operations, managing front office duties, and supporting company leadership with high-level administrative functions.

This position requires a proactive, dependable, and detail-oriented professional who can manage multiple responsibilities while maintaining professionalism and discretion.

Key Responsibilities

• Executive & Administrative Support
• Provide direct administrative support to the Directors and senior leadership.
• Manage calendars, coordinate internal and external meetings, and prepare reports or briefing materials.
• Draft and manage correspondence, presentations, and official documentation.
• Human Resource Management
• Oversee recruitment, onboarding, performance reviews, and staff development initiatives.
• Maintain up-to-date personnel records, contracts, and compliance documentation.
• Monitor employee attendance, manage leave schedules, and support staff welfare programs.
• Support in conflict resolution, team structure development, and adherence to internal policies.
• Front Office & Client Coordination
• Serve as the first point of contact for clients, suppliers, and partners.
• Answer and direct phone calls professionally and manage all front office communication.
• Ensure the reception and meeting areas reflect the company’s brand and values.
• Office & Operations Management
• Oversee procurement of office supplies and operational materials.
• Ensure office systems (filing, inventory, communications) run smoothly.
• Liaise with transport, logistics, and external service providers to coordinate daily operations.
• Supervise support staff including drivers, office assistants, and cleaners.
• Corporate Communications & PR Support
• Coordinate official communications, company notices, and executive memos.
• Support Directors in planning corporate events, meetings, or external engagements.
• Maintain confidentiality and represent the company with professionalism.

Qualifications & Experience

• Bachelor’s Degree or Higher Diploma in Business Administration, HR Management, Communications, or a related field.
• Minimum 3 years of relevant experience in an administrative, HR, or front office coordination role.
• Experience in a dynamic, fast-paced work environment with multiple reporting lines is an added advantage.