SBS VACANCY ANNOUNCEMENT

JOB TITLE: Business Development Associate – Healthcare Programs
DEPARTMENT: Executive Education
REPORTING TO: Head of Healthcare, Policy, Sustainability, and Supply Chain Programs

JOB PURPOSE

To market and sell Executive Education Open Enrolment Programs in liaison with the Head of Healthcare Programs while building and cultivating sustainable key relationships with potential public sector and private sector partners, nationally and internationally. The ideal candidate would need to have considerable experience in business development in Healthcare Programs, developing training solutions, market intelligence, and solution selling.

MAIN DUTIES AND RESPONSIBILITIES

Sales

• Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
• Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain SBS as their knowledge partner in transforming Africa leaders.
• Continually devise ways to increase customer experience to deepen client/partner relationships and maintain lasting client and partner relationships.
• Data mining and developing a prospect pipeline for each program allocated.

Marketing

• Analyzing and managing stakeholders to maintain close engagement and relationships with the market.
• Undertaking continuous business intelligence to understand client needs at the organization, industry, and country level to ensure proposal of relevant and timely executive education and consultancy solutions.
• Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.

Operational Excellence

• Supporting faculty members to ensure delivery of the client promise and delivery of expected outcomes to the clients.
• Initiating and driving the program review process in liaison with the Head of Healthcare Programs, Academic Directors, and the programme management team.
• Preparing internal management reports and client reports as required to support data-driven decision making for enhanced client relations and effective process improvement.

Key Account Management

• Develop long-term planning and forecasting of each key account.
• Setting specific goals and objectives for each key account.
• Managing buying cycles and their impact on the sales strategy.
• Developing and maintaining key accounts in turbulent market conditions.

JOB REQUIREMENTS

• Bachelor’s degree in Healthcare Management, Business Administration, Public Health, or a related field (Master’s degree preferred).
• Minimum 2 years relevant working experience in business development with proven experience in sales, managing client relations, and key account management.
• Proven experience in business development, partnerships, or strategic growth within the healthcare sector.
• Strong understanding of healthcare systems, policies, and regulatory environments.

KEY COMPETENCIES AND SKILLS

• Good research, planning, and reporting skills.
• Excellent business communication and etiquette skills with a flair for pitching.
• Ability to analyse data from various sources, including a thorough understanding of how business works and where opportunities lie.
• Excellent communication, negotiation, and relationship management skills.

How to Apply

If you are interested in the position and have the skills we are looking for, we would like to hear from you.

Please forward an application letter together with a copy of your updated resume quoting ‘Business Development Associate – Healthcare Programs’ to the People and Culture Manager, Strathmore University Business School, on careerssbs@strathmore.edu by end of the day (5.30 pm) Friday, 8th May 2026.

Due to the large number of applications we may receive, only the shortlisted applicants will be contacted.

Please be advised that Strathmore University Business School is an equal opportunity employer and does NOT ask for money from applicants under any circumstances during its recruitment process. Interested applicants are encouraged to exercise caution upon receiving any such interview opportunity that requires payment of any money.