Business Intelligence Specialist

GENERAL

• Lead the transition from historical reporting to predictive analytics, providing insights to improve operational efficiency and strategic decision-making.
• Foster a data-driven culture through clear, structured communication with internal and international stakeholders.

BUSINESS INTELLIGENCE & ANALYTICS

• Develop and maintain BI dashboards and reports using tools like Power BI, with a focus on real-time insights and automation.
• Define and maintain KPIs and reporting structures in collaboration with finance, operations, and commercial teams.
• Work with IT to integrate real-time analytics, forecasting models, and predictive insights into day-to-day operations.
• Maintain a single source of truth and ensure data integrity through collaboration with the Master Data Management (MDM) team.
• Support data integration between key systems (e.g., CargoWise, MultiWeigh, Power BI).
• Evaluate and implement new BI technologies to improve visibility and decision-making across functions.

CUSTOMER INTERACTION & BUSINESS ENABLEMENT

• Engage with internal stakeholders to identify business needs and translate them into effective BI solutions.
• When applicable, interact with external clients, especially less structured or SME importers, to help them leverage BI for supply chain and commercial decision-making.
• Translate external challenges into actionable data insights and provide guidance to clients on using these tools.

TRAINING & BUSINESS SUPPORT

• Provide training and support to business users and stakeholders on BI tools, data visualization, and interpretation.
• Form and lead a key user group with business analysts, mentoring and enabling them to build technical BI capabilities.
• Capture and prioritize business requirements to ensure BI solutions align with both operational and strategic objectives.

Requirements

• Strong analytical thinking and a problem-solving mindset.
• Ability to translate business needs into BI solutions.
• Excellent communication skills, with the ability to explain complex technical topics to non-technical audiences.
• Able to work independently and collaboratively in a cross-functional and international team environment.
• Bachelor’s degree in data science, business intelligence, analytics, IT, or a similar field.
• 2+ years of proven experience in a BI or data analytics role, with a focus on Power BI.
• Open-minded, hands-on, and excited to have fun helping Airflo enter the data age.