Reporting to: Managing Director
Job Description:
The Cashier will be responsible for handling all financial transactions, ensuring accuracy in cash handling, and providing excellent customer service. This position plays a critical role in maintaining financial integrity and supporting daily operations.
Key Responsibilities:
- Process all customer payments including cash, credit/debit cards, mobile payments, and other transaction methods with precision
- Maintain accurate cash drawer management and conduct daily reconciliations
- Generate and issue receipts, refunds, and change while adhering to company policies
- Prepare and submit daily transaction reports directly to the Managing Director
- Resolve payment discrepancies and customer queries efficiently
- Ensure strict compliance with financial controls and cash handling procedures
- Verify pricing accuracy and apply approved discounts or promotions
- Maintain orderly cashier station and ensure proper documentation of all transactions
- Assist in periodic cash counts and financial audits as required
Qualifications:
- Minimum KCSE certificate with C- and above; Diploma in Accounting/Finance preferred
- 1+ years experience in cash handling or retail banking environment
- Certified proficiency in POS systems and basic accounting software
- Demonstrated mathematical aptitude and attention to detail
- Strong ethical standards and professional conduct
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including weekends/holidays
Core Competencies:
- Financial accountability
- Transaction accuracy
- Regulatory compliance
- Customer service excellence
- Time management
Additional Information:
We promote equal opportunity employment and value workplace diversity.
How to Apply
All applications must be submitted to careers@sisuhotel.ke by 14th May 2025 and should include:
- Updated CV with professional references
- Recent passport-sized photograph
- Copies of relevant academic/professional certificates
- Valid DCI clearance certificate with e-citizen payment receipt
Note: Only shortlisted candidates will be contacted.