Customer Support Representative

Aquantam Property Realtors Limited is a leading real estate company committed to providing seamless property solutions, from sales and rentals to property management. We take pride in delivering exceptional customer service and are looking for a dedicated Customer Support Representative to assist clients with property inquiries and ensure a smooth customer experience.

Location: Nairobi

Shift: 11 AM – 8 PM, Monday – Sunday (with a weekday off)

Key Responsibilities:

• Responding to client inquiries via phone, email, and social media
• Providing detailed property information and assisting with client requests
• Maintaining accurate records of customer interactions and transactions
• Collaborating with internal teams to resolve customer concerns effectively

Qualifications & Skills:

• Diploma/Degree in Business, Communication, Customer Service, or a related field
• Minimum of 1 year experience in customer service (real estate experience is an advantage)
• Excellent communication and interpersonal skills
• Proficiency in CRM tools and tech-savvy problem-solving skills

How to Apply

Interested? Apply today! Send your CV to hr@aquantam.co.ke by 8th March 2025