Front Office Opportunities
Holiday Inn Nairobi – Two Rivers Mall is seeking to recruit dynamic, service-oriented, and highly motivated individuals to join their Front Office team in the following positions:
1. Receptionist
Key Requirements:
- Minimum of 2 years’ experience as a receptionist in a busy hotel environment
- Diploma in Front Office Operations from a recognized institution
- Proficiency in Opera
- Excellent communication and interpersonal skills
- Strong customer service and guest handling skills
- Ability to multitask and work under pressure
- High level of integrity and attention to detail
- Well-groomed with a professional appearance
2. Front Office Supervisor
Key Requirements:
- Minimum of 2 years’ experience in a supervisory role in a four-star property
- Degree or Diploma in Front Office Operations or Hospitality Management
- Strong leadership and team coordination skills
- Good knowledge of front office procedures, reporting, and controls
- Excellent guest relations and problem-solving skills
- Ability to train, supervise, and motivate a team
- Proficiency in Opera
- Experience in an IHG property is an added advantage
- Strong organizational and decision-making skills
How to Apply
Interested candidates are invited to submit their CV and a motivation letter to: hr@holidayinnnairobi.com Application Deadline: 16th April 2026