At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
- Lead end-to-end product lifecycle management from ideation to launch and post-launch support.
- Identify customer pain points and opportunities through market research, data analytics, and user feedback.
- Prepare business cases, product requirements, user stories, and wireframes
- Collaborate with marketing, sales, and customer experience teams to develop go-to-market plans and customer adoption strategies.
- Ensure strong product positioning, pricing, and communication aligned with customer segments.
- Act as the voice of the customer and a central point of contact across cross-functional teams: technology, operations, legal, finance, and customer experience.
- Work closely with technology teams to ensure timely, high-quality delivery of product features
- Track and analyze product performance across key metrics (revenue, active users, churn, etc.
- Continuously optimize product features to drive usage, retention, and profitability.
- Monitor competitive landscape and adapt product strategies accordingly.
- Enforce culture of regulatory and policy compliance
Qualifications
- Bachelor’s degree in Business, Technology, Finance, or related field. MBA is a plus.
- 5-7 years of experience in product management, with at least 3 years in mobile money, fintech, or digital financial services.
- Demonstrated success in launching and managing financial or digital products at scale.
- Experience working in agile product development environments.
- Customer-obsessed
- Agile and adaptive to change
- Results-oriented with a bias for action
- Innovative mindset with a focus on impact