At M-KOPA, design isn’t an afterthought—it’s central to our mission of creating transformative financial partnerships. You’ll co-lead alongside other functional heads to drive cross-functional alignment, maintaining a horizontal perspective across our entire product ecosystem. Your deep understanding of our products and competition will inform strategic design decisions that differentiate M-KOPA in the market.

Working from Nairobi puts you at the heart of one of Africa’s most dynamic tech hubs, with direct access to our core market and the ability to observe firsthand how customers interact with our products. You’ll experience the immediate impact of your work while helping build design capacity in a region experiencing tremendous growth in digital innovation.

Your Day-to-Day Influence

Each day will bring diverse challenges that stretch your design leadership capabilities:

You might start your morning collaborating with Product Management and Tech leadership to define overall UX strategy for a new financial product. By midday, you could be reviewing design work to ensure quality and cohesion before release, asking the challenging questions that elevate good design to great design.

Your afternoon might involve mentoring members of your hybrid team, fostering a sense of belonging while helping them advance their careers and focus on their strengths. Later, you might meet with the marketing team to ensure visual cohesion across the M-KOPA brand, aligning tone of voice, brand guidelines, and design systems.

Throughout it all, you’ll be demonstrating the business impact your design team is having, translating design metrics into business outcomes that executives understand and value.

Must-Have Qualifications:

• Proven experience leading design teams and complex projects in digital products, preferably in fintech or similar industries
• Deep understanding of UX strategy with the ability to balance business goals with user needs across multiple touchpoints
• Experience building and maintaining design systems that ensure visual cohesion while enabling rapid innovation

How Your Experience Will Create Impact

Your background in design leadership will find new purpose at M-KOPA. Your ability to facilitate complex projects while maintaining a broad perspective will help us navigate growth challenges. Your understanding of design systems will create consistency across our expanding product offerings. And your talent for mentoring will build design capacity that extends beyond M-KOPA into the broader African design community.

The design function you build won’t just serve today’s needs—it will scale to meet tomorrow’s opportunities as M-KOPA continues expanding across markets. Your leadership will help us maintain our innovative edge while ensuring our experiences remain intuitive and accessible to all users, regardless of their financial or technological literacy.