Supervisor – IT Assets Management
Job Highlights
The Supervisor, IT Assets Management reports to the Assistant Manager, Asset Management.
Job Summary
The jobholder shall be responsible for ensuring configuration, distribution, maintenance and repairs of desktop equipment and accessories and capturing asset data in the asset management tool.
Supervisor – Service Support, Southern Region, Customs House & Outstation – One
Job Highlights
- The Supervisor, Service Support, Southern Region (Customs House & Outstation) reports to Assistant Manager, Service Support (Customs House & Outstation).
Job Summary
- The jobholder shall be responsible for resolving incidents as 2nd line Service Support in line with Service Level Agreement
Supervisor – Capacity Management & Business Continuity
Job Highlights
The Supervisor, Capacity Management & Business Continuity reports to the Assistant Manager, Capacity Management & Business Continuity.
Job Summary
The jobholder shall be responsible for analyzing capacity and performance issues to determine ways to improve capacity and performance at acceptable cost effective levels and perform trend analysis from capacity management information system and formulating the capacity plan.
Supervisor, Network Management
Job Highlights
The Supervisor, Network Management reports to the Assistant Manager, Network Management.
Job Summary
The jobholder shall be responsible for ensuring implementation of day-to-day operations of the LAN infrastructure and IP telephony services and its associated hardware in support to users.
Supervisor, Design & Planning
Job Highlights
The Supervisor, Design & Planning reports to the Assistant Manager, Design & Planning.
Job Summary
The jobholder shall be responsible for supervision and implementation of designs and plans for ICT infrastructure solutions and technical requirements for the Authority.
Supervisor, Software Development
Job Highlights
The Supervisor, Software Development reports to the Assistant Manager, Software Development.
Job Summary
The jobholder shall be responsible for design, development, and maintenance of KRA back-end systems for tax and customs revenue collection. The person shall leverage on the latest enterprise technologies, including Java, Spring Boot, object-oriented programming (OOP), and cloud technologies, to deliver scalable and secure enterprise solutions.
Supervisor, Business Application Support
Job Highlights
The Supervisor, Business Application Support reports to the Assistant Manager, Business Application Support.
Job Summary
The jobholder shall be responsible for troubleshooting system incidents, provide general support and train the business systems users and documentation of business requirements.
Supervisor, Cloud Architecture
Job Highlights
The Supervisor, Cloud Architecture reports to the Assistant Manager, Cloud Architecture.
Job Summary
The jobholder shall be responsible for day to day operations and maintenance of the Authority’s virtualization infrastructure to support normal business operations.
Supervisor, Systems Administration
Job Highlights
The Senior Officer – Systems Administration reports to the Assistant Manager, Systems Administration
Job Summary
The jobholder shall be responsible for day-to-day installation, configuration and maintenance of ICT systems software to support the normal business operations of the Authority.
Supervisor – Business Transformation Office (BTO), LMT &MST
Job Highlights
The Supervisor, Business Transformation Office (BTO), LMT & MST reports to Assistant Manager, Business Transformation Officer (LMT & MST).
Job Summary
The jobholder shall be responsible for implementation of the day to day business process management, re-engineering and improvement of all the digitized processes within the domestic taxes department and the associated change management activities
Supervisor – Business Transformation Office, Shared Services
Job Highlights
The Supervisor Business Transformation Office, shared services reports to the Assistant Manager, Business Transformation Office (BTO) Shared Services.
Job Summary
The jobholder shall be responsible for implementation of the day-to-day business process management, reengineering and improvement of all the digitalized processes within the domestic taxes department and the associated change management activities. The person shall process modules related to Shared Services processes and associated touch points.
Supervisor, Knowledge Management Strategy & Programmes
Job Highlights
The Supervisor, Strategy & Programmes reports to Assistant Manager – Knowledge Management Strategy & Programmes.
Job Summary
The jobholder shall be responsible for carrying out initiatives and programmes on implementation of the corporate knowledge management(KM) strategy and policy such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, tracking, measuring and monitoring KM performance in the Authority
Supervisor – Statistics, Analysis & Reporting
Job Highlights
The Supervisor, Statistics, Analysis & Reporting reports to the Assistant Manager, Statistics, Analysis & Reporting.
Job Summary
The jobholder shall be responsibility for revenue projections, target setting, tracking Key performance indicators and overall revenue performance analysis in the Authority.
Supervisor – Research & Surveys
Key Highlights
The Supervisor, Research & Surveys reports to the Assistant Manager, Research & Surveys.
Job Summary
The jobholder shall be responsible for the implementation the research agenda, prepare revenue forecasting reports, tax gap analysis reports and estimate revenue risks for purposes of planning and undertake survey activities.
Supervisor – Corporate Planning & Modernisation
Job Highlights
The Supervisor, Corporate Planning & Modernisations reports to the Assistant Manager, Corporate Planning & Modernisation.
Job Summary
The jobholder shall be responsible for preparation of reports and undertaking activities relating to development of Authority’s Corporate Plans, Departmental Plans, annual plans, revenue strategies, reform & modernization programs and, Monitoring & Evaluation.
Supervisor – Security Operations Tools (SOT)
Job Highlights
The Supervisor, Security Operations Tools (SOT) reports to the Assistant Manager, Security Operations Tools.
Job Summary
The jobholder shall be responsible for the design, implementation and day-to-day Support and maintenance of infrastructure and endpoint Security solutions in the Authority.
Supervisor – Vulnerability Management & Investigation Support
Job Highlights
The Supervisor, Vulnerability Management & Investigation Support reports to the Assistant Manager – Vulnerability Management & Investigation Support
Job Summary
The jobholder shall be responsible for day-to-day security of the Authority’s infrastructure and business systems through identification of security risks and ensure appropriate mitigation measures are in place.
Supervisor – Data Governance (Awareness)
Job Highlights
The Supervisor Data Governance (Awareness) reports to the Assistant Manager Data Governance Awareness.
Job Summary
The jobholder shall be responsible for implementing data governance maturity, compliance, training, awareness and communication strategies and programs in the Authority.
Supervisor – Operational Efficiency Project Portfolio
Job Highlights
The Supervisor, Operational Efficiency Project Portfolio reports to the Assistant Manager, Operational Efficiency Project Portfolio.
Job Summary
The jobholder shall be responsible for delivering strategic digital transformation projects. The persons’ focus shall be day-to-day project handling at all phases of projects, from conception to impact evaluation.
Supervisor – Domestic Taxes Projects/ Customs Project Portfolio
Job Highlights
The Supervisor – Domestic Taxes Projects/ Customs Project Portfolio reports to the Assistant Manager, Domestic Taxes Projects/ Customs Project Portfolio.
Job Summary
The jobholder shall be responsible for day to day projects delivery of Customs and or Domestic taxes digital transformation projects.
Supervisor – Reporting & Analysis (R&A)
Job Highlights
The jobholder shall be responsible for leading analytics initiatives, designing data-driven solutions, and providing insights to enhance business performance. The person shall work with large datasets, apply statistical models, develop dashboards, and engage with cross-functional teams to drive data-driven decision-making.
Supervisor – Business Artificial Intelligence (BAI)
Job Highlights
The Supervisor, Business Artificial Intelligence reports to the Assistant Manager- Business Artificial Intelligence (BAI).
Job Summary
The jobholder shall be responsible for supporting the development and deployment of Artificial Intelligence (AI), drive business intelligence solutions to enhance tax compliance, fraud detection, and revenue forecasting through advanced data analytics and machine learning models.
Supervisor – Revenue Assurance & Fraud Analytics One
Job Highlights
The Supervisor, Revenue Assurance & Fraud Analytics reports to Assistant Manager Revenue Assurance & Fraud Analytics.
Job Summary
The jobholder shall be responsible for executing fraud detection and revenue assurance strategies by analyzing tax data, identifying revenue leakages, and strengthening fraud prevention mechanisms. The personal shall leverage on data analytics, artificial intelligence, and machine learning to enhance compliance and risk management efforts.
Supervisor – Data Quality & Stewardship
Job Highlights
The Supervisor, Data Quality & Stewardship reports to the Assistant Manager –Data Quality & Stewardship.
Job Summary
The jobholder shall be responsible for ensuring the accuracy, consistency, and trustworthiness of data used across the authority. The person shall be responsible for enforcing data quality standards, managing data assets, and supporting governance initiatives to ensure data integrity in support of revenue collection, compliance, fraud detection, and reporting. The job holder will work closely with data owners, technology, and business units to drive a culture of data stewardship and accountability. The role is responsible for the implementation, and maintenance of Master Data Management (MDM) solutions that ensure consistent, accurate, and reliable master data across the Authority’s systems.
Supervisor – Data Integration
Job Highlights
The Supervisor, Data Integration reports to Assistant Manager, Data Integration.
Job Summary
The jobholder shall be responsible for developing and maintaining robust and secure data integration solutions that consolidate information from various internal and external sources into the data ecosystem while ensuring that data flows are reliable, scalable, and comply with regulatory and data governance standards.