EXECUTIVE HOUSEKEEPER

Key Responsibilities

• Develop and implement efficient housekeeping processes, policies, and schedules to ensure operational excellence.
• Oversee and manage all housekeeping operations, including public areas, rooms, and laundry services.
• Lead, mentor, and motivate a dynamic housekeeping team to deliver the highest standards of cleanliness and presentation.
• Conduct regular inspections to maintain quality standards and address any areas of improvement.
• Manage the department’s budget, inventory, and resources effectively, ensuring cost-efficiency without compromising quality.
• Recruit, train, and appraise housekeeping staff, fostering a culture of continuous learning and development.
• Ensure compliance with health, safety, and environmental regulations.
• Collaborate closely with other departments to ensure seamless guest experiences.

Qualifications & Experience

• Proven over 5 years of experience as an Executive Housekeeper or similar leadership role in a 5-star hotel.
• Degree or Diploma in hospitality management
• Exceptional organizational and leadership skills, with the ability to inspire and manage a diverse team.
• Strong attention to detail and commitment to maintaining high standards.
• Proficient in housekeeping management systems and technology.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and adapt to changing priorities.

How to Apply:

Send your CV and a cover letter to careers@prideinnparadise.com by Saturday, 3rd May 2025. Please use the subject line “Executive Housekeeper – Pridelnn Paradise”.

RECEPTIONIST

We’re looking for a professional and proactive Receptionist to be the face of our organization and support the smooth day-to-day operations at our front desk.

The ideal candidate should be friendly, organized, and able to manage multiple tasks while delivering excellent service to guests and internal teams.

Responsibilities

• Greet and check-in guests upon arrival, offering a warm and professional first impression.
• Answer phone calls, take messages, and direct inquiries to the appropriate departments.
• Manage reservations and bookings, ensuring that all guest needs are met.
• Handle guest requests and concerns with professionalism and ensure prompt resolution.
• Maintain a clean and organized reception area.
• Assist with administrative duties as needed, including managing office supplies and coordinating with other departments.

Qualifications

• Previous experience in customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work well under pressure in a fast-paced environment.
• Proficient in handling phone systems and basic office equipment.
• Flexible availability to work evenings, weekends, and holidays as needed.
• Organized, with excellent time management skills and attention to detail.

How to Apply:

Send your CV and a cover letter to careers@prideinnparadise.com by Saturday, 3rd May 2025. Please use the subject line “Receptionist Application – Pridelnn Paradise”.