Manager, Repayment Operations

About the role

We are looking for a high-performing, analytical, and hands-on leader to manage Apollo’s repayment operations across Kenya, Zambia, and future markets. In this role, you will lead both field and call center teams to execute Apollo’s repayment strategy, improve customer experience, and deliver strong portfolio performance.

You will be accountable for repayment operations end-to-end: from collaboration on strategy development, including testing, strategy execution, team performance, process improvements, and data insights. You will also be responsible for building queries and dashboards that enable clear tracking of repayment progress and effective decision-making.

This is a leadership role for someone with a strong track record in credit operations, field execution, and data-driven management who is excited to scale impact across geographies. The successful candidate will balance strong management and leadership abilities with a deep understanding of the details, an obsession with results, and a love for interacting with customers directly in the field.

Product Manager

About the Role: 

As a Product Manager, you’ll take ownership of one of our core markets, leading the rollout and evolution of Apollo’s platform and driving continuous improvements along the way. You’ll work across functions—from engineering and design to field ops and credit—to understand complex constraints, make tradeoffs, ship high-impact technology, and deliver customer-centric solutions that scale. The ideal candidate rapidly assimilates new information, forms and expresses sound strategic judgments, motivates everyone around them, and is equally comfortable defending their opinion as admitting when they are wrong.