Customer Service Assistant (Thika)

Responsible for collecting patient feedback, managing service queues to ensure efficiency, and assisting patients throughout their hospital experience by providing guidance, addressing concerns, and facilitating seamless service delivery.

Customer Service Assistant

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 15 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1.000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services

Cook

Our purpose is to enable and maintain health.

Receptionist

Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service.

Accounts Assistant

To ensure that all services rendered are billed appropriately per patient episode and that all requisite documentation is collated with invoices and claims forms before being processed for onward transmission to insurance companies.

Relationship Executive

To enhance growth of the products and services through marketing of the assigned unit.