SHIFT LEADER/SUPERVISOR
Minimum Requirements:
- Diploma in a hospitality-related course.
- Additional qualification in food production is an advantage.
- Proficiency in MS Word/Excel and experience with Restaurant ERP systems (POS/GAAP).
- Strong understanding of administrative work.
Responsibilities:
- Customer Experience: Advocate for FOH team welfare to maintain a motivated workforce and exceptional customer service.
- Food Safety & Quality: Ensure only high-quality products are served by overseeing the final delivery to customers.
- Team Management: Review sales and service performance, provide feedback, and implement action plans to achieve targets.
- Standards Compliance: Ensure BOH products meet set standards.
- Driving Branch Business: Collaborate with the Branch Manager to achieve budgeted profits by adhering to the BOH budget plan.
How to Apply
Send your application to careers@big-square.co.ke Deadline: 10th May 2025
BRANCH MANAGER
(Nairobi)
Salary Range: Kes.45,000- Kes.65,000 gross
Minimum Requirements:
- Diploma in a hospitality-related course.
- Experience with Restaurant ERP Systems (POS/GAAP).
- A good understanding of administration work.
- Food production-related course qualification will be a plus.
- Computer literate (Ms. Word/Excel)
Responsibilities:
- Coordinate entire restaurant (BOH & FOH) for customer satisfaction.
- Drive sales & profitability by upholding controls and procedures.
- Enforce product quality through spot checks and supervision.
- Responsible for occupational Health & Safety Act, fire regulations and other legal requirements.
- Assist in staff training for operating standards & positive work environment.
- Constantly monitor service speed and guest satisfaction during service times.
How to Apply
Send your application to careers@big-square.co.ke Deadline: 10th May 2025