General Clerk Associate Representative

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
• Formats and produce documents
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other tasks assigned

Provider Claims Intake Supervisor

A vacancy has arisen within PSO- Provider Intake, opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Intake Operations in the role of Supervisor.
As an Intake Supervisor, you will be managing a team of General clerk representatives that are handling multi-platform intake and indexing of provider claims. You will report directly into the Senior Supervisor and will work closely with your peers in the same as well as other locations across the globe. Key to the role will be developing and coaching the team to be flexible and multitasking, to deliver a high-quality customer centric service offering to the providers as well as work closely with our external partners.