Commercial Lead
Innovation
The role holder will be responsible for developing and executing commercial strategies to maximize the value of digital products and services. The role holder will be responsible for identifying new business opportunities, building strategic partnerships, and driving go-to-market plans to ensure successful product adoption and revenue growth. Working closely with the Product Owner and cross-functional teams, the Commercial Lead will play a pivotal role in positioning innovative solutions to meet customer needs and market demands.
Product Owner
Innovation
The role holder will be play a critical role in driving product vision, strategy, and execution within an agile environment. He / She is responsible for defining user stories, prioritizing the product backlog, and ensuring that the development team delivers maximum value to the business and its customers. He / She will work closely with Scrum Masters, Developers, UX/UI Designers, and Business Stakeholders to translate business requirements into actionable tasks and deliver customer-centric digital solutions.
Head, Business Channels Tribe
Innovation
The role holder will be responsible for the strategic growth, optimization, and innovation of all business channels, ensuring seamless customer experiences and revenue acceleration. He/ She will oversee digital, physical, and partner-led channels, leveraging technology, data-driven insights, and cross-functional collaboration to drive business success. He/ She will also lead a dynamic team, including scrum masters and product owners, to ensure the agile execution of channel initiatives and continuous improvement.
Head, Process Digitization Tribe
Innovation
The role holder will be responsible for driving the digital transformation of core back-office and business processes by leveraging cutting-edge technologies and agile methodologies. This role focuses on process automation, efficiency improvement, and enhancing the customer experience through digitization initiatives. The role involves guiding cross-functional teams to deliver innovative, scalable, and customer-centric solutions while fostering a culture of continuous improvement and agile execution.
Head, Value Added Services Tribe
Innovation
The role holder will be responsible for developing and delivering user-centric digital solutions that enhance customer experience and drive business value. This role will focus on building innovative value-added services, including digital onboarding portals, ERP systems for customers, and other strategic solutions that meet evolving customer needs. He/ She will lead a dynamic team comprising product owners and scrum masters.