Call Center Officer
Position: Business Development Call Center Officer
Grade: Officer
Department: Business Development & Marketing department
Reports to: Business development and marketing Manager
Direct Sales Representative – Insurance
Reporting to the Insurance Manager, the job holder will be tasked to providing exceptional customer service including efficient and accurate transaction processing.
Credit Portfolio Officer
Reporting to the Branch Manager the Credit Portfolio Officer will be responsible for.
- Managing the assigned portfolios.
- Ensure proper loan analysis and appraisal
- Guarantee proper loan monitoring.
- Deliver superb customer relationship management.
- Ensure efficient collection of outstanding loans to maintain the recommended PAR levels.