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Cisco Network & Collaboration Engineer at Computech Limited

Expired
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 3-4 years
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

Duties and Responsibilities:

  • Deployment and Support of Cisco/Huawei LAN and WAN networks
  • Deployment and Support of Cisco IP Telephony Solution (preferred experience of handling)
  • Design, deploy, and manage Cisco collaboration solu tions, including CUCM. CUC UCCX UCCE Webex Calling. and Webex Contact Center.
  • Configure and troubleshoot SIP H 323, MGCP and SCCP protocols for voice a e and video communications Administer Cer Cisco Contact Center solutions (UCCX/UC- CE/PCCE/Webex Cloud Contact Centrel, including scripting (Editor/AppAdmin), call routing, and reporting Integrate Cisco UC with third-party applications (CRM Microsoft Teams. Zoom, etc.).
  • Implement and maintain Cisco gateways (CUBE, ISR ASR), voice gateways, and session border controllers (SBC)
  • Troubleshoot GoS. latency, jitter, and packet loss issues in VoIP environments.
  • Perform upgrades, patches, and migrations for Cisco UC and Contact Center platforms.
  • Collaborate with network teams to ensure optimal perfor mance of LAN/WAN for real-time communications
  • Provide Level 2/3 support for complex UC and Contact Center issues.
  • Stay updated with Cisco’s latest collaboration technolo gies (Webex, Cloud Calling. Al-based contact centres).

Experience

  • Must have 3-4 years of hands-on experience with Cisco UC & Contact Center solutions and other on Network
  • Experience on Cisco SDWAN MPLS. Cisco Webex Calling & Cloud Collaboration.
  • Technical aptitude in telecommunication infrastructure Good analytical skills

Knowledge and Skills Requirements

  • Excellent communication and documentation skills Strong analytical and trouble-shooting skills •Must be able to work within the stipulated deadlines. Strong analysis and application abilities. Strong observation skills
  • Fast learner, self-motivated and have a positive attitude Stress resistant and a team player Flexible.

Academic Qualification

  • Bachelor’s degree in computer science/engineering or information technology preferred.
  • Must be CISCO certified
  • Cisco CCNA/CCNP Routing and Switching, CCNA/ CCNP Collaboration certifications preferred

Key competencies

  • Solution-Oriented Analysis Sound Decision-Making

How to Apply

Submit CV’s to: hr@computechlimited.com.
The deadline for applications is 30 June 25- Only shortlisted candidates will be contacted

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