Key Responsibilities
- Provide administrative support for the marketing office.
- Coordinate and arrange appointments and schedules.
- Maintain filing system.
- Handle phone calls.
- Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
- Handle all agencies/vendors invoices and act as point of contact for billing matters.
- Assist Marketing Manager (or Director of Sales & Marketing) in creating and implementing all Marketing activities, including but not limited to: Creation and print of collateral, promotions & packages, advertising, Market analysis, coordinating shoots by external parties, content shooting, editing and posting and social Media calendar
- Maintain hotel listings in online and offline media.
- Handle site inspection.
- Plan, coordinate and implement direct marketing, both on- and offline.
- Maintain guest database for mailings.
- Liaise with F&B department to promote F&B outlets.
- Assist in the creation of the media and marketing plan.
- Conduct competition checks and benchmarking on a regular basis.
- Create office presentations.
- Create, coordinate and maintain giveaways and collateral.
- Upload and maintain picture storage and distribution systems (Picture Park).
- Provide content and images for websites according to CI.
- Ensure content and photography of 3rd party websites is maintained.
- Ensure compliance with Corporate Identity guidelines
- Maintain updates of corporate marketing guidelines and inform colleagues.
- Attend marketing relevant meetings.
- Play support role in developing hotel Marketing budget and update budget figure periodically.
- Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
- Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.
Skills, Knowledge and Expertise
- Bachelor’s degree in hospitality or in Communication & Marketing.
- Minimum 6 months internship in a (hotel) marketing department
- English – excellent oral and written skills
- Knowledge of Marketing basics
- Knowledge of graphic and print technical terms
- Excellent skills in Microsoft office
- Knowledge of creative programmes such as photo-shop, indesign etc is a plus