Principle Accountabilities
- Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
- Maintaining customer relation by regular contact to ensure customer satisfaction business continuity.
- To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
- To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
- To analyze mortgage loan applications by interviewing the customers.
- To identify customers borrowing needs by interviewing so as to ensure selling of the right mortgage product.
- To safeguard bank assets by being a dual custodian to minimize frauds and losses
Key Competencies and Skills
Technical Competencies
- Selling skills.
- Analytical skills.
- Negotiation skills.
- Supervisory skills.
- IT Skills.
- Report writing
- Communication skills.
- Product knowledge.
General Competencies
- Teamwork.
- Listening Skills.
Minimum Qualifications, Knowledge and Experience
Education
- A Business related degree.
Experience
- 3 years in Banking Industry.