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Pharmacy Operations Manager at SKM Africa

Expired
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 3-5 years
Education Level Bachelor's Degree
View More in Jobs > Health & Medical
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Job Description

Our client, a pharmaceutical chain, is seeking  for a Pharmacy Operations Manager to lead and oversee the daily operations of the  pharmacy department.

This role is critical in ensuring that the pharmacy runs efficiently, complies with all regulatory requirements, and delivers high-quality service to patients and healthcare providers.

Job Responsibilities

  • Manage daily pharmacy operations and workflow
  • Ensure compliance with all local pharmacy regulations
  • Supervise, train, and schedule pharmacy staff
  • Oversee inventory management and ordering of medications
  • Implement and maintain standard operating procedures
  • Resolve customer complaints and ensure high-quality customer service
  • Collaborate with healthcare providers to optimize patient care
  • Monitor financial performance and manage budgetary constraints
  • Maintain pharmacy records and conduct regular audits
  • Analyze performance metrics and implement process improvements

Other Requirements

Qualifications

  • Bachelor’s degree in Business or related field
  • Minimum of 3-5 years of experience in pharmacy management
  • Strong knowledge of pharmacy laws and regulations
  • Excellent leadership and team management skills
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Proficiency in pharmacy management software systems

Skills

  • Pharmacy management
  • Regulatory compliance
  • Inventory management
  • Customer service
  • Team leadership
  • Financial management
  • Pharmacy software systems
  • Communication
  • Interpersonal skills


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