Job Description
We are looking for a Product Associate to join SOLV team to support with ideation, design, development, testing, analysis, promotion and support of our products. Our mission is to be the best-in-class digital B2B marketplace seeking to provide business solutions to MSEs in Kenya and beyond.
Duties and responsibilities
- Support the Product Lead in development and implementation of the product strategy.
- Determine customers’ needs by carrying out market research and developing an understanding of competitive products in our market
- Actively participate in projects and product development initiatives in liaison with partners and third-party service providers. The role will shadow the Product Lead in projects and product development.
- Manage and monitor day-to-day progress of the product in liaison with the Product Lead.
- Create, implement and enforce procedures and SLAs within the company policy.
- Prepare, analyze and present timely product reports.
- Analyze data related to recent product launches to draw insights and improve
- Gather, refine and analyze customer and market insights, market trends and customer feedback. Ensure timely proposals on the same are shared with Product Lead or the management team for consideration in subsequent product iterations.
- Monitor competitor activity and understand trends in the market.
- Regularly review pricing policies for the product suite.
- Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required.
- Work with Product Lead to develop, organize and execute the product’s roadmap according to the strategy objectives.
Requirements
Desired competencies
- Strong background in financial services or fintech industry is desirable
- Trade Finance or Supply Chain Finance Knowledge is an added advantage
- A self-starter who can operate both individually and as part of a team,
- You must possess a strong sense of innovation
- Must be enthusiastic about technology
- Ability to work with Agile teams.
- Able to think out-of-the-box with a high level of attention to detail with limited supervision and within tight deadlines.
- Excellent communication skills (verbal and written).
- Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills.
- Ability to influence decisions and gain consensus across stakeholders, particularly in the case of competing interests and priorities.
- Expertise in change management and process improvement.
Qualifications
- A bachelor’s degree in business or Information Technology from a recognized university
- Proven work experience, with 3+ years in product management in technology / software development / fintech sector
- Proven track record and display of experience in managing a product from; inception, development, Go Live and consumption by the target customer with quantifiable results.
- Good understanding of the Marketplace dynamics and the levers that affect conversion, and how to translate that into product functionality.
- Enjoy working in a start-up environment and not afraid to jump in and get things done
- Comfortable with agile development practices, with a collaborative approach to working with development teams