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Product Development and Service Design (Diaspora) Internship at Cytonn Investments

Expired
Job Overview
Employment FullTime
Location Kenya
Experience
Education Level
View More in Internships > Jobs
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Opportunities Meet Aspirations

Cytonn Asset Managers Limited (CAML) is inviting applications from qualified graduates for its internship program to support the development of this diaspora-focused initiative. This role provides a unique opportunity to contribute to a high-impact project from its inception and play a key role in shaping innovative solutions that will drive its success.

The internship offers hands-on experience in product development, service design, and business strategy within a dynamic and fast-paced environment. As a fresh graduate, joining the workforce can be daunting, due to the gap between what you have learned and what the industry needs. We are bridging this gap by providing you an opportunity to develop your career from the ground up and turn your newly learned subject knowledge into a tool that is sought after by the industry. Your productivity is driven by your passion and excellent knowledge of your subject. You bring your passion and aptitude, we sharpen your skills and show you how to learn and lead.

Responsibilities

  • Own and manage the product development lifecycle from concept creation, development, pre-launch, and post-launch activities.
  • Conduct user and market research, identify innovation opportunities and trends in the industry, and propose them to stakeholders for product enhancements.
  • Understand user needs, create personas, and map out the stages of their journey, and design service blueprints.
  • Collaborate with internal teams to ensure seamless execution of the diaspora initiative.
  • Engage with diaspora communities and stakeholders to establish partnerships and enhance outreach efforts.
  • Support business development efforts, including marketing strategies, customer acquisition, and engagement campaigns.
  • Provide support to client facing teams for quick resolution to client queries and engage with service providers to ensure prompt resolution of issues while they arise.
  • Documentation of process requirements and conducting usability acceptance testing to ensure process requirements are met.
  • Research and propose on strategies that would drive product uptake and performance.
  • Prepare reports on product uptake, potential sales, and market expansion strategies.
  • Perform such other duties as may be assigned to from time to time

Requirements

  • A grade of B+ and above in KCSE (or equivalent) with good grades in math and languages.
  • A bachelor’s degree with a minimum second-class honors. Candidates must have completed their degrees no more than one year ago. Candidates expecting to complete their degree work in the next few months are eligible as long as they will be available for the training.
  • Demonstrated interest in financial technology and is willing to take a deep dive in understanding the intersection between technology and business.
  • Ability to learn quickly and manage workload in a demanding environment.
  • Strong organizational and time management skills, and ability to adhere to deadlines, multi-task and be able to prioritize.
  • A team player with strong work ethic.
  • A desire to take initiative and suggest process improvements.
  • Entrepreneurial spirit with demonstrated creativity & innovation in business.
  • Desire to use technology to develop innovative solutions that solve real world problems.

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