Product Manager – AI Enablement
Job Ad expires on May 22nd, 2026
At Co-operative Bank of Kenya, we are transforming banking through innovation, intelligent technologies, and customer-focused digital solutions. As one of Kenya’s leading financial institutions, we continue to invest in AI, advanced analytics, automation, and digital transformation to deliver exceptional customer experiences and operational excellence.
To support our growing AI enablement agenda, we are seeking a strategic, commercially minded, and execution-focused professional to join our Digital Products & Innovation Factory team as a Product Manager – AI Enablement.
Reporting to the Head – Digital Products and Innovation Factory, the role holder will define, prioritize, and drive the Bank’s AI enablement roadmap, ensuring focus on high-value initiatives that are customer-centric, commercially relevant, feasible, secure, governed, and aligned to strategic priorities. The role holder will work closely with business sponsors, product teams, business units, technology teams, architecture, data, risk, compliance, operations, and change stakeholders to translate AI opportunities into disciplined execution and tangible outcomes.
The Role
Specifically, the successful jobholder will be required to:
- Define and drive the Bank’s AI enablement roadmap, priorities, pilots, and portfolio initiatives aligned to business strategy, customer needs, value realization, and delivery readiness.
- Identify, assess, and prioritize AI and analytics opportunities based on business impact, feasibility, customer value, adoption potential, and strategic fit.
- Lead initiative planning, backlog prioritization, stakeholder alignment, governance coordination, performance tracking, and executive reporting across AI programmes.
- Collaborate with cross-functional teams to ensure AI solutions are secure, governed, operationally ready, scalable, and aligned to business objectives.
- Support launch readiness, adoption, change management, benefits realization, and continuous improvement across AI-enabled initiatives.
- Ensure all AI initiatives comply with governance, security, privacy, audit, regulatory, and risk management requirements through proper controls, documentation, and oversight.
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
- A Bachelor’s degree in Business, Technology, Engineering, Information Systems, Economics, Statistics, Product Management, or a related field.
- Professional certification in Product Management, Agile, Product Ownership, Project Management, Digital Transformation, or AI Product Management will be an added advantage.
- Exposure or training in AI, analytics, automation, innovation management, customer experience, or data governance will be an added advantage.
- Minimum of 5 years’ relevant experience in Product Management, Digital Delivery, Innovation, Transformation, Business Technology, or Analytics-Enabled Initiatives.
- Strong product management capability with experience in roadmap development, prioritization, stakeholder engagement, and value realization.
- Good understanding of digital delivery, customer journeys, process transformation, adoption management, and technology-enabled business change.
- Strong analytical, communication, influencing, facilitation, and decision-making capability.
- Ability to translate complex AI and technology concepts into clear business value propositions for diverse stakeholders.