About the Role
As the Product Manager, Embedded Finance, you will own the full lifecycle of financial products — from discovery to partner negotiations to product build, GTM, and post-launch optimization.
1. Lead Product Strategy for Embedded Finance
- Shape a roadmap that transforms affordability and access to education across Africa
- Combine data, user insight, UX psychology, and financial logic to prioritize effectively
- Identify high-leverage opportunities that accelerate adoption, trust, and retention
2. Build and Scale Financial Products (payments, installments, savings, insurance)
- Design solutions from first principles: flows, states, edge cases, fallback logic
- Define “Definition of Ready” and “Definition of Done,” and act as Product Owner in delivery
- Work closely with engineering to remove ambiguity and ensure predictable delivery
- Drive clarity and trust in first-time-use experiences — parents should never feel confused or unsafe when handling money
3. Drive Partner Success and Accountability
- Evaluate and select FSPs: banks, MFIs, insurers, KYC vendors
- Negotiate APIs, SLAs, commercial terms, and support processes
- Hold partners accountable for reliability, latency, settlement, and ticket turnaround times
4. Launch with Operational Maturity (Not Wishful Thinking)
- Prepare communications, CX scripts, FAQs, escalation paths, fallback plans, dashboards
- Run readiness gates: no launch without support and visibility in place
- Scale in safe, iterative phases — not big-bang releases
5. Own Business Outcomes (Not Feature Output)
- Track funnel conversion, retries, settlement disputes, claims success, retention
- Move key metrics every sprint — not every quarter
- Decide when to iterate, scale, or stop based on real data
What Success Looks Like (Within 12 Months)
- Parents complete financial flows confidently in a single session
- Support tickets decrease because the product simply works
- Embedded Finance becomes a measurable driver of retention and LTV
- Partnerships are productive and accountable — not vague or optimistic
- Engineering reports predictable delivery and reduced ambiguity
- You are known internally as the go-to person for building value at scale
Ideal Experience
- 3–8+ years in Product Management for SaaS, fintech, payments, insurance, lending, wallets, or mobile money
- Experience shipping complex, multi-stakeholder, API-driven or workflow-heavy products
- End-to-end ownership from strategy → build → launch → GTM → scale
- Experience with banks, mobile money providers, insurers, credit-risk partners, or KYC/KYB vendors (added advantage)