We are looking for a Retail Risk and Compliance Lead to join our Retail group as we scale up and drive digital and financial inclusion across our markets.

Overseeing audit functions, training initiatives, and compliance processes, you will drive process improvements within the Retail department, ensuring adherence to operational standards, regulatory requirements, and effective resource allocation. You will conduct field audits, compliance reviews, and quality assessments, identify gaps and risks in retail systems, and propose corrective actions. Additionally, you will develop and implement training programs to enhance compliance awareness and operational excellence across the department.

Expertise

• We are looking for a detail-oriented and proactive leader who thrives in a fast-paced retail environment and is passionate about compliance, audit processes, and operational excellence. As a Retail Compliance Lead, you should be comfortable conducting audits, identifying risks, and implementing corrective actions to ensure adherence to M-KOPA’s operational and regulatory standards.
• If you have a strong analytical mindset, excellent problem-solving skills, and the ability to develop and deliver training programs, you will excel in this role. We expect you to be proficient in compliance frameworks, risk assessment, and process improvement initiatives, ensuring that all retail operations are efficient, transparent, and aligned with industry best practices.
• To succeed in this role, you should have a solid background in operations management, auditing, or training, with expertise in budget management, data analysis, and compliance monitoring. If you are someone who takes initiative, works well with cross-functional teams, and can drive compliance culture within an organization, this could be the perfect opportunity for you.