About The Role:
As a front-line sales officer you will play a critical role in DPO Pay success as you directly interact with customers, understand their needs, and influence their purchasing decisions. You will often be the first point of contact for customers and need to be knowledgeable, persuasive, and customer-focused to effectively represent the organization and achieve sales objectives. The role holder will play a critical role in driving the DPO Pay’s POS adoption and usage in the market.
Key Responsibilities.
- Customer Interaction:
- Interact with potential and existing customers to understand their needs, preferences, and purchase intentions.
- You will engage in conversations, presentations, and product demonstrations to showcase the value of the DPO Pay offerings.
- Prospecting and Lead Generation:
- Actively seek out new sales opportunities and potential clients through various methods such as cold calling, networking, and referrals.
- Sales Negotiation:
- Negotiating terms, pricing, and contracts with customers to close deals and secure sales.
- Product Knowledge:
- Acquire in-depth knowledge of DPO Pay’s products and services to effectively address customer inquiries and provide appropriate solutions.
- Upselling and Cross-Selling:
- Proactively identify opportunities for new business through upselling, cross-selling, and value-added services based on an in-depth understanding of client requirements, closing deals to meet or exceed sales goals.
- Sales Reporting:
- Keep track of sales activities, report on sales progress, and update the sales pipeline to management.
- Market and Competitor Analysis:
- Keep abreast of market trends, competitors’ offerings, and industry developments to identify opportunities and challenges.
Qualifications:
Education:
- A Bachelor’s Degree in a relevant field.
Experience:
- Minimum 2 years of experience in selling banking or financial services products especially POS (PDQS) machines.
- Demonstrated ability to prospect, acquire, and retain customers effectively.
- Excellent communication, negotiation, and interpersonal skills.
- Strong sales acumen with the ability to understand customer needs and present solutions accordingly.
- Self-motivated and driven to achieve and exceed sales targets.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Ability to work collaboratively in a team-oriented environment.
- Confidence, enthusiasm, and a persuasive demeanor.
- Self-motivation and the ability to work independently.
- Capability to thrive under pressure and meet deadlines.