As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. Being a part of a global network of people, we are looking for a unique individual that would leverage working in a culture that fosters innovation and empower individuals to make a difference.
Reporting directly to the Branch Manager, we are looking for an energetic and enthusiastic Salesperson – New Building Solutions to be based in our Nairobi, Kenya office. In this role, you will ensure the proactiveness and efficiency of New Building Solutions (NBS) Sales. The role supports NBS Sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.
This is a unique opportunity to join a team of professionals who thrive to drive service contract sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!
What will you do?
- Drive Sales Excellence: Proactively generate leads, opportunities, orders, and contracts to meet sales budgets and pricing targets while ensuring optimal market pricing for KONE solutions.
- Build Client Relationships: Develop and nurture relationships with architects, developers, consultants, and other influencers, promoting KONE’s full product portfolio to meet client needs and create lifecycle value.
- Solution Selling: Engage early in project phases to drive solution-based selling, demonstrating the value of KONE’s innovative and digital offerings to stakeholders.
- Market Growth: Strengthen KONE’s position in your assigned market or customer base, identifying trends and opportunities to enhance market share and profitability.
- Cross-Selling Collaboration: Create and share leads across the KONE sales team to maximize cross-selling opportunities and ensure a cohesive sales strategy.
- Customer Satisfaction: Maintain high levels of client satisfaction, resolving complaints in collaboration with the KONE team and ensuring seamless project execution.
- Data Management: Accurately document customer and contact information in the CRM system, ensuring data integrity and actionable insights.
- Project Accountability: Oversee projects from lead generation to order booking, ensuring site readiness, contract alignment, and smooth sales-to-operations handovers.
- Business Development: Support initiatives such as customer visits to improve KONE’s customer-centricity, competitive position, and profitability.
- Team Collaboration: Work closely with Country Operations and Global New Equipment Business (NEB) teams to drive profitable growth.
- Technical Coordination: Collaborate with Customer Solutions Engineering (CSE) during tendering for non-standard cases, ensuring technical accuracy and compliance with local policies.
Are you the one?
- A bachelor’s degree in engineering or higher will be advantageous.
- 3 – 5 years’ technical experience in the elevator/escalator industry preferred.
- 3 – 5 years’ technical experience in the construction, building material, or related industry.
- Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
- Passion for sales, with a proven track record and a strong customer focus.
- Excellent English communication, presentation, and negotiation skills.
What do we offer?
- Great dynamic team promoting a collaborative environment
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- Engaging job with a position description and clear targets
- Regular feedback through performance discussions
- Opportunities for individual development
- Mentoring and coaching programs
- Flexibility, trust, and respect
- Value-based culture, behaviors, and ethics
- Sustainability and innovation
- Working for a successful organization