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Senior Business Development Officer – Diaspora at Britam

posted 2 hours ago
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 3-5 years
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

Job Purpose: 

  • The Senior Business Development Officer – Diaspora will be responsible for; Identifying, targeting, and onboarding diaspora clients across key markets (e.g., UK, USA, Middle East, Europe).  
  • Develop and execute strategies to grow the diaspora portfolio. 
  • Maintain strong, long-term relationships to drive retention and loyalty. 
  • Provide personalized financial advisory services aligned to client goals (investment, pensions etc). 
  • Monitor diaspora market trends, competitor activity, and customer needs. 
  • Building strategic partnerships with diaspora associations, communities, and institutions. 
  • Ensuring compliance with local and external regulatory guidelines and frameworks. 

 Key responsibilities 
Sales & Client Acquisition 

  • Identify, prospect, and acquire new retail and corporate BAM Business.
  • Generating and converting leads to active clients through digital and relationship channels. 
  • Present proposals, pitches, webinars and solutions to clients and decision-makers. 
  • Drive revenue growth by achieving set sales targets and market share expansion. 

Relationship Management 

  • Manage a portfolio of diaspora clients, ensuring high engagement and satisfaction. 
  • Conduct regular portfolio reviews and recommend top-ups or additional products. 
  • Collaborate with fund managers, operations, and brokers to deliver seamless onboarding and service delivery. 

Sales & Revenue growth 

  • Drive growth in Assets Under Management (AUM) and revenue. 
  • Cross-sell and upsell financial products including unit trusts, pensions, insurance, and offshore investments. 
  • Deliver against set sales targets, conversion rates, and retention metrics. 
  • Build partnerships with banks, institutions and other networks to position the company competitively. 

 Market Analysis & Strategy 

  • Monitor diaspora market trends, competitor activity, and customer needs. 
  • Provide insights to inform product development and customization for diaspora clients. 
  • Support development of digital solutions tailored to diaspora engagement. 

Compliance & Risk Management 

  • Ensure all clients onboarding and transactions comply with regulatory requirements (KYC, AML, FATCA, etc.). 
  • Maintain accurate and up-to-date client records. 

Knowledge, experience and qualifications required 

  • Bachelor’s degree in business, Finance, Economics, Actuarial Science, or related field. 
  • Professional qualifications such as CISI, CFA etc. will be an added advantage. 
  • Minimum 3–5 years’ experience in business development within diaspora sales, diaspora, Relationship management or equivalent. 
  • Demonstrated track record in acquiring and managing diaspora clients. 
  • Strong understanding of investments both locally and abroad for empowered negotiation.


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