Senior IT Business Analyst – BAM – (26000021)
Job Purpose:
The Senior IT Business Analyst (BAM) is responsible for ensuring the end-to-end reliability, scalability, and business alignment of the Core system and all supporting digital and integration ecosystems that enable Britam Asset Managers’ operations, sales, and customer experience.
Key Responsibilities:
- Drive continuous enhancement of Unit Master to support evolving BAM business needs, products, and regulatory requirements.
- Translate business requirements into system configurations, functional enhancements, and scalable solutions.
- Lead delivery of technology components for BAM initiatives, including new fund launches, digital products, and distribution channels.
- Identify, design, and implement process automation opportunities to reduce manual effort and improve turnaround times.
- Drive straight-through processing (STP) across onboarding, transactions, reconciliations, and reporting.
- Design and support integration solutions between the core system, digital platforms and third-party platforms.
- Ensure seamless digital self-service capabilities for clients and sales teams, improving customer experience and adoption.
- Lead data flow design and optimization, ensuring real-time or near real-time synchronization across systems.
- Manage and coordinate system changes, releases, and upgrades, ensuring minimal business disruption.
- Engage vendors and partners to deliver enhancements, integrations, and platform improvements.
- Proactively identify technology gaps and recommend innovative solutions to support BAM growth and efficiency.
Knowledge, experience and qualifications required:
- Bachelors in Computer Science/ Information Technology.
- 3-4 years experience in IT Services and System Development.
- Demonstrate a strong understanding of and high regard for emerging mobile, web technologies and Systems Development GI Cycle (SDLC) as well as project management processes and execution.
- A sound understanding of portfolio, program and project management and a track record of delivering and enabling large-scale complex change programs.
- Exceptional interpersonal skills.
- Ability to set and manage priorities judiciously.
- Excellent organizational and analytical skills.