Tellers – Various branches across the country

Job Description

To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Type of Qualification: First Degree

Experience Required
Personal and Private Banking
1-2 years
Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of other departments and their functions within a branch.

Preferred Location

In your Resume, Please indicate your preferred working location within the country i.e Nairobi and Mount Kenya OR Coast OR Rift and Western

Additional Information

Behavioural Competencies:

• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification 
• Banking Process & Procedures
• Customer Acceptance & Review 
• Customer Understanding
• Processing
• Product Knowledge (Consumer Banking)