Description

Support in the coordination of day-to-day administration and logistics of the scheduled face-to-face and online training courses.

Responsibilities

Support in the coordination of the day-to-day administration and logistics of the scheduled face-to-face and online training courses

• Ensure effective logistics before and during course implementation including: liaising with the venue, undertaking administrative preparation of course materials in liaison with the trainers.
• Support the development of needs assessment surveys, feedback and monitoring systems
• Provide analysis of the participants for reporting on the training programme
• Provide support on filing, organising and archiving training materials.
• Assist with any other tasks required to support the training department

Set up and support the delivery of online courses

• Set up courses using webinar tools and learning management platform including updating and setting up instructions, uploading course materials and producing webinars.
• Liaise with training officers, trainers and participants to provide logistical and technical support before, during and after the online learning course.
• Support trainers with formatting and branding of training materials.

Required Qualifications

• Master’s degree in education, HR with focus on Training and Development or Organisational Development
• Qualification in Instruction and/or learning design is advantageous
• Excellent IT and formatting skills (Microsoft Office).
• Experience with Zoom and other online training platforms and tools
• Strong interpersonal and communication skills
• Ability to work under pressure, to multi-task and prioritise
• Ability to work as part of a team and on own initiative
• Problem solving and decision-making skills
• Efficient and organised with attention to details
• Experience in organising events such as trainings, seminars, workshops or conferences

Required Skills

• Strong written and verbal communication abilities
• Fluency in English is essential, other languages an  advantage.
• Self-motivated, resourceful and energetic; 
• A team player and have outstanding interpersonal communications skills; 
• Proven ability to work well under pressure
• Highly organized and able to set priorities and multitask