WHAT YOU WILL DO

• Assist the Training Team with logistics involved in running Sinapis training courses, including scouting for and securing class venues, creating schedules, preparing training spaces, materials and class toolkits for new launches and ongoing classes, and setting up classes on Zoom and Mighty Networks
• Set up class WhatsApp groups, oversee weekly communications, and offer support as needed
• Provide oversight and support of ongoing classes weekly, monitor student progress, update all student and class records accordingly and escalate any issues arising promptly
• Engage all relevant stakeholders including trainers, guest speakers and suppliers on a weekly basis relative to the ongoing classes and as needed
• Assist with student correspondence on email and phone calls to offer ongoing support and ensure they attend classes, complete their fieldwork and assignments, clear billing arrears and make up for missed classes on time
• Support collection of student baseline, midline and endline surveys and class feedback every week and escalate any matters arising
• Support daily operations relative to the Training Team, including managing training inventories, formulating weekly requisitions and following up on pending payments to stakeholders and suppliers
• Assist the Sinapis Team with other events or activities including but not limited to entering data in our Google Sheets and Salesforce systems and various office-related tasks
• Demonstrate the Sinapis core values of being relational, excellent, joyful, open-handed, innovative, Christ-centered, eager to serve, and a wise steward (REJOICES)
• Lean forward to meeting other needs of your manager and team as anticipated or assigned

WHO WE ARE LOOKING FOR

• You are a follower of Christ who maintains a healthy relationship with Jesus 
• You are a people person and have excellent communication skills with people of all types
• You are detail-oriented and can plan for and manage effective follow-through on different activities
• You have a desire to serve others through the effective, orderly execution of administrative processes
• You have a great education and have excelled in professional environments so far
• You are energetic, hardworking, and willing to go the extra mile to complete an assignment
• You are humble and have a teachable spirit

REQUIRED QUALIFICATIONS

• Undergraduate or higher degree in business administration or a related field
• Relevant experience in a program administration role that shows your ability to manage relationships and processes effectively; experience with the entrepreneurial ecosystem is a plus
• Additional experience handling CRM systems such as Salesforce and Hubspot is a plus
• A heart for our mission and a passion for alleviating poverty through private sector development
• Solid understanding and appreciation of people-centric administrative processes 
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and Google Suite
• Solid understanding of business, entrepreneurship, and missions
• Ability to work independently in a small team environment
• Strong character and integrity