JOB DESCRIPTION
- The Unit Manager will oversee a unit where he/she will be responsible for attracting, recruiting, and retaining sales agents to deliver the set insurance sales revenue targets. The role is on a contractual basis.
KEY TASKS AND RESPONSIBILITIES
- Delivery of business plan targets including Revenue, Persistency and Business Mix
- Recruitment and retention of Agents
- Effective monitoring and evaluation of agents in their respective units
- Setting out relevant plans and daily activity work schedule for the unit
- Ensure agents have the necessary support systems to assist them deliver their budgets
- Implementing training programs to support skill development and competence.
- Opening new markets
- Advise the business on opportunities/threats that are presented by such activities.
- Enforcement of performance management processes as specified by the business
- To uphold the brand image and ensure compliance with all internal as well as external regulations.
SKILLS AND COMPETENCIES
- Excellent Communication skills
- Strong Negotiation skills
- Emphatic Listener
- Able to Plan and organize meetings and activities for the Unit
- Able to build and bond together a team
- Must have leadership ability and Sales and Marketing skills
- Market intelligence and business development skills
- Able to handle and resolve Conflicts
- Time Management Skills.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- A Degree/diploma in a business-related course
- Must have at least 3 years’ sales experience in the insurance or financial services sector
- 2 years’ experience as a Unit/Agency Manager in insurance or financial sector will be an added advantage
- Must have a COP Certificate
- Must have current IRA license
- A successful track record of selling in the financial services sector, teaching or any other relevant profession
- Demonstrable insurance sales experience as a tied agent
- Knowledge of legislation governing insurance in Kenya
- Proficient in the use of Microsoft office suite and packages