Tupande Soko Chief of Staff

About the Role

The Tupande Market Access Chief of Staff is an essential part of the Kenya Tupande team and part of one of the largest social enterprises in Africa. Our culture code guides us in how we seek to achieve this vision.

As the Chief of Staff (CoS) you will provide execution support to the Market Access Director, coordinate of team-wide communications and propel special projects . To succeed in this role, you will need to excel as a generalist and intrinsically motivated by results.

You will report directly to the Market Access Director.

This role is based in Nairobi, Kenya and is fully remote with some field travel required.

Responsibilities

• Lead strategic projects: You will collaborate with senior leadership to develop and implement operational strategies and deliver special projects that align with the overall business objectives of Tupande, and improve operational efficiency.
• Team management: You will also spend time supporting your direct reports on their professional development and daily work.
• Lead internal team communication: You will manage routine activities within the Market Access team such as OKRs design and tracking, KPI reporting, providing regular reports and updates to senior management on operations.
• Talent acquisition: You will directly help in building the team through strategic hiring
• Department efficiency and process improvement: You will identify and streamline bottlenecks in internal operations and manage tracking of important departmental controls

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5+ years of working experience with 3+ years of strategy or management consulting experience
• A background in managing complex projects and coordinating across multiple teams in a fast-growing organization, and a propensity for innovation
• Experience working in a fast paced, results-oriented work environment.
• Experience building and maintaining simple to complex spreadsheets (can perform complex functions)
• High fluency and experience engaging directly with senior internal and external stakeholders
• A Bachelor’s degree is a minimum requirement for this role
• Fluency in English with an ability to work in rural environments