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Category Archives: Customer Service & Support
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Customer Support Manager, Digital Banking at Absa Bank Kenya

Absa Bank Kenya is looking for a Customer Support Manager (Digital Banking) to oversee customer service operations, manage vendor relationships, and drive exceptional service delivery within its digital channels (including Timiza).

Key Details:

○ Experience: Proven Experience
○ Education: Bachelor’s Degree
○ Location: Absa Headquarters, Kenya
○ Application Deadline: 1st May 2026

Be part of a forward-thinking team shaping the future of digital banking and customer experience in Africa.

FullTime
posted 2 weeks ago
Sea Logistics Customer Care Specialist at Kuehne+Nagel

Join Kuehne+Nagel, a global leader in logistics, and be part of a team that ensures critical goods—from life-saving medicines to essential industrial supplies—reach their destinations efficiently

Key Details:

○ Experience: At least 2-3 Years
○ Education:Diploma or Bachelor’s Degree
○ Job Type: Permanent | On-site
○ Location: Nairobi, Kenya

If you’re ready to grow your career in a dynamic global logistics environment, this opportunity is for you.

FullTime
posted 3 weeks ago
Customer Care Assistant at Hazina Sacco Society Ltd

Hazina Sacco Society Ltd is seeking a passionate and customer-focused Customer Care Assistant to enhance member experience and support front-office operations.

Key Details:

○ Experience: At least 2 Years
○ Education: Bachelor’s Degree
○ Location: Nairobi, Kenya
○ Application Deadline: 27th April 2026

If you enjoy interacting with people, solving problems, and creating positive customer experiences, this role is a great fit.

FullTime
posted 3 weeks ago
Customer Experience Consultant – 13 Posts at National Bank of Kenya

Looking to build or advance your career in customer service within the banking sector? National Bank of Kenya is hiring Customer Experience Consultants to join their Operations Division at the Head Office.

Key Highlights:

• Position: Customer Experience Consultant
• Number of vacancies: 13 Positions
• Location: Head Office, Nairobi
• Application Deadline: 22nd April 2026

This role is ideal for individuals passionate about delivering exceptional customer experiences through digital channels, resolving queries, and driving customer satisfaction and loyalty.

FullTime
posted 1 month ago