Job Purpose

This role is responsible for supporting the bank’s ability to anticipate, prepare for, respond to, and recover from disruptive events, ensuring compliance with regulatory expectations. This role oversees the development, implementation, and continuous improvement of operational resilience strategies and business continuity plans across the bank.

The role collaborates with cross-functional teams to proactively identify risks, mitigate operational disruptions, and ensure the continuity of critical business functions during times of crisis. This role also entails training staff and embedding resilience strategies within the first line of defense to effectively manage risk and maintain operational stability across the bank.

Key Responsibilities:

• Establish and maintain BCP policy and processes, keep up to date with regulations and guidelines specific to business continuity management, and recommend improvements and updates to policies, standards, and procedures.
• Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organization’s operations, systems, and infrastructure.
• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems and updated based on evolving risks and business needs
• Business Impact Analysis (BIA) Coordinator: Coordinating the business impact analysis process within the bank to identify critical business functions, assess the potential impact of disruptions, and help in determining the necessary steps to maintain business continuity and minimize risks.
• Crisis Management and Incident Response: Support with managing risk events and incidents, coordinating response efforts to minimize operational disruption.
• Third-Party Risk Management: Support the business in recommending appropriate resilience and continuity frameworks for managing third-party relationships.
• Design training programs to promote business continuity awareness, ensure compliance, and report regularly on program status and improvements.
• Management Reporting: Provide regular reports to senior management, BCM Team, CMT, and the board on the state of operational resilience, risks, incidents, and the effectiveness of continuity plans.
• Continuous Improvement:
• Identify areas for improvement in operational resilience practices, leveraging lessons learned from testing, incidents, and risk assessments to enhance the bank’s preparedness.
• Documentation and Communication: Ensure all documentation related to resilience and continuity, including self-assessment, policies, procedures, and plans, is current, accurate, and effectively communicated to relevant stakeholders.
• Ensure alignment and integration of business continuity management (BCM) across all business units and subsidiaries.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s Degree from a recognized university is required
• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field is required
• Professional Qualifications: One among MBCI/CBCP/ BCI- MBCI, DRII-CFCP, ISO 22301, CBCM, EC-Council Disaster, Recovery Professional (EDRP) will be an additional advantage
• Master’s degree in Business-related field is an additional advantage
• 5 years of experience in Business Continuity & Disaster Recovery is required
• 4 years of experience in Risk Management is essential
• 2 years of experience in Project Management is desired
• 2 years of experience in Audit is desired
• 2 years of experience in IT/Banking operations is essential
• 4 years of experience in Leadership and Stakeholder Management is essential
• 3 years of experience in Management Reporting is essential
• 3 years of experience in Facilitation of Training is essential
• 2 years of experience Proficiency in using business continuity management software, tools, and technologies is desired.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 15th August 2025.

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.