Key Responsibilities:
- Lead end-to-end business analysis activities by engaging stakeholders to elicit, validate, and document business needs, ensuring alignment with strategic objectives.
- Translate business requirements into high-impact solution designs, leveraging existing enterprise systems and identifying gaps where new solutions are needed, in line with architectural standards.
- Facilitate collaborative workshops with business, technical, and QA teams to co-create testable, traceable, and value-driven functional specifications.
- Drive consensus and clarity across cross-functional teams to ensure shared understanding of requirements, minimizing ambiguity and rework during delivery.
- Support vendor and solution evaluation processes, contributing to technical and functional assessments during procurement and implementation phases.
- Champion continuous improvement by identifying opportunities to optimize business processes, enhance system capabilities, and improve stakeholder engagement.
- Mentor junior analysts and contribute to best practices, ensuring consistency, quality, and innovation in business analysis deliverables.
- Develop and maintain comprehensive process documentation that accurately reflects how business systems support organizational objectives, ensuring clarity, traceability, and alignment with business requirements.
- Ensure IT systems and solutions are tightly aligned with business processes, facilitating stakeholder engagement in process reviews to:
- Minimize development costs for new applications and products,
- Enable rapid response to evolving business needs and regulatory changes,
- Enhance user and customer experience through improved quality assurance.
- Maintain proactive stakeholder communication, providing regular updates on progress, risks, and changes to ensure alignment and manage expectations.
- Ensure requirements are testable and measurable and collaborate with QA teams to define clear testing objectives and acceptance criteria.
- Review and validate test cases and UAT results, ensuring they accurately reflect business requirements and support successful solution delivery.
Qualifications
- Bachelor’s degree in computer science, Information Systems, Engineering, or a related business/technology field.
- Minimum 5 years of experience in gathering and documenting business requirements and translating them into technical specifications.
- Experience in driving projects to completion on their own.
- Strong understanding of enterprise architecture principles and their application in designing scalable, future-ready solutions.
- Experience in designing and integrating solutions within existing enterprise application landscapes (e.g., CRM, ERP, SCM).
- Proven ability to produce clear, testable requirements that support test-driven development and ensure traceability throughout the delivery lifecycle.
- Demonstrated experience working in cross-functional teams to deliver technology solutions that align with business strategy and enhance customer experience.