What you will do
Financial Target Delivery:
- Deliver financial targets, 3 Businesses, for the allocated customers/ team.
- Understand & drive improvement actions to secure a profitable account/ sales area through timely portfolio, commercial actions & necessary competitiveness measures impacting project/ account management costs
Customer relationships:
- Build solid understanding of customer’s business environment, strategy, financial perf./ value chain & operations, incl. their short & long-term ambitions
- Build & cultivate strong understanding, relationship & alignment across all levels of Customer’s organization
- Build & successfully execute account plans securing objective & time bound actions to generate, nurture and win opportunities.
- Amplify customer’s voice by identifying gaps across customer touchpoints systematically driving proactive improvement actions and closing the loop with customers
Accelerate Sales Funnel:
- Nurture opportunities & mobilize right resources based on customer’s needs, buying process & opportunity maturity (time & budget)
- Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc.) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc.)
- Lead qualification and nurturing activities to accelerate time to win
- Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
Planning & Forecasting:
- Monthly forecasting, for 3 businesses, to secure base material, production & financial planning
Commercial Compliance:
- Understand & comply with Tetra Pak’s Commercial practices framework, regulatory framework & general code of conduct.
We believe you have
- 03-04 years of relevant experience in customer management.
- Customer-Centric Mindset: Prioritizes customer needs and builds long-term relationships, not just short-term sales.
- Integrity and Transparency: Operates with honesty and openness, fostering credibility with clients.
- Resilience and Persistence: The CCA market often involves long sales cycles, urgent challenges and complex negotiations.
- Continuous Improvement: A growth mindset focused on improving processes, learning about new technologies, and understanding evolving client needs.
- Industry Knowledge: Understanding of the packaging industry, including materials, regulations, and trends. This can significantly enhance credibility when speaking with clients.
- Sales Expertise: Proven track record in B2B sales, with experience in consultative selling, lead generation, prospecting, and closing deals.