Officer – Custodial Operations

Job Purpose:

• Responsible for processing and settlement of securities transactions, safekeeping of client assets, managing corporate actions, reconciliations, invoicing and fees collection, client valuation reporting, account setup and onboarding, and facilitating payment of broker invoices, while ensuring compliance with custody regulations and service standards

Key Responsibilities

• Process buy/sell transactions for equities, bonds, and other investment instruments.
• Coordinate trade settlement with Central Bank, CSD, brokers, and market intermediaries.
• Track and process corporate actions (dividends, interest, rights issues, bonus issues).
• Perform daily securities and cash reconciliations, resolving breaks promptly.
• Prepare periodic custody reports for clients and regulators
• Prepare and distribution of client invoices
• Ensure timely billing and collection of custody fees in line with contractual terms.
• Monitor outstanding balances and follow up on payments with clients.
• Facilitate client onboarding including custody account setup, KYC documentation, and market registration.
• Process and facilitate payment of broker invoices in line with agreed procedures.
• Ensure adherence to CMA, NSE, CDSC, RBA, CBK, IFRS, and other regulatory requirements.
• Maintain accurate transactions, billing, and client records; support audit/compliance reviews.
• Support process improvements, custody system enhancements, and operational efficiency.
• General administrative day-to-day tasks within the department: telephone handling, mailing, dispatch.
• Support financial and business growth targets assigned
• Any other official duties that may be allocated by management from time to time

Qualifications:

• Bachelor’s degree in finance, Accounting, Economics, or related field.
• CISI certification
• 2–3 years’ experience in custodial operations, securities settlement, or related banking functions.
• Have an understanding for the RBA, NSE and CMA regulations and trading rules.
• Knowledge of financial markets, investment instruments, custody regulations, billing, and client onboarding processes.

Personal Attributes/Competencies:

• Strong communication and administrative skills, with attention to details
• Analytical and reconciliation skills
• Knowledge of financial instruments and market operations
• Create a high-level trading environment for internal and external customers.
• Superior organizational skills.
• Client service orientation

How to Apply

Send your CV & Cover Letter to: recruitment@familybank.co.ke by 22nd September 2025